Since the start of 2019, a series of murders, violent robberies and kidnappings have taken place in peripheral neighbourhoods of Goma. The rapid rise in violent crime has alarmed city residents and led to calls for the local government and security services to respond more effectively. Insecurity in Goma: Experiences, actors and responses maps out the dynamics and experiences of, and responses to, urban insecurity in Goma, and makes the case for national and international policymakers to engage seriously with the urban dimension of insecurity in the eastern Congo.

The RVI Usalama Project is a field-based, partner-driven research initiative examining armed groups and their influence on society in the Democratic Republic of the Congo. The third phase (2018–2019) explores ‘insecurity in the city’ and the role of state and non-state actors in the provision of security, and citizens’ perceptions of, experiences with and responses to insecurity. The third phase was carried out in partnership with the Bukavu-based Groupe d’Etudes sur les Conflits et la Sécurité Humaine (GEC-SH). The project is guided by a series of questions: Who are the main agents of security and insecurity in the city? What are the drivers, logics and trends of urban insecurity? What are residents’ perceptions of insecurity? And how do they deal with insecurity in their everyday lives?